Tom Peacock NissanComplaints and Reviews

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2.7 Based on 4 reviews
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I bought a vehicle from Tom Peacock Nissan in January of 2016 - they took until May 2016 to get the financing straight and now I find that they did between six and eight hard inquiries on my credit report from January until April. I called asking them to send me a letter stating that this was not done with my permission and they state that, when you purchase the vehicle, you give them permission to run your credit as often and as long as they... Read more

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Wow, let me just say I walked in the door at 11:23am and here it is 8:17pm no car. Now explain to me why I made a green light deal at 3:30pm and I'm still waiting. The sales guy was good, but when I got the deal it was $50 more than I agreed to a month. They had already taken my trade to the back. Next my plates I could/couldn't keep yet they still charged me for plates I had already. If you want a new car shop somewhere else. Keep going on... Read more

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They are the worse Nissan dealership ever. They lie and cheat to their customers. I have email evidences to prove it. I was in touch with Bianca Caro throughout over the phone as well as through emails, hence the email evidences. I was seriously interested in buying in 2015 Nissan Pathfinder. I live in Richmond, TX and Tom Peacock Nissan dealership is almost an hour long drive for me. I was clearly told and promised that they have all the colors... Read more

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Yes I had the most horrible and horrific experience with Tom PEACOCK service department. I sent my car to them which at first they gave me the run around about their towing and when I finally got in contact with Felix he informed me that he would send someone to my house to pick up my car. I purchased my car from Tom PEACOCK in July and my power steering light came on which caused me not to be able to turn my wheel while driving on a major... Read more

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When you go in to purchase a vehicle everyone is so nice...but once you actually purchase the car, the salesmen and finance people all turn into who they really are! They do not return phone calls, if you have issues. They are liars and snakes! I had a finance guy Sam at Tom Peacock (new to finance) to lie to me and give me the complete run around! Walter (bad experience), Eric Barbosa (liar)...ALL LIARS. I would never refer anyone to Tom... Read more

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Great Customer service!!! Definitely recommend tompeacokNissan

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my car was recalled I was told I could bring it in they would replace the two faulty parts and issue me a loaner until it was repaired NHTSA RECALL 14V-701.case # 16878834

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A complaint was e-mailed to your location on 12/5/2014. The case # 16788581 and VIN# 1N4AA5APXCC854187. To date, I have not heard from the Tom Peacock Nissan dealership. Your representative named John called me on 12/8/2014 saying that a dealership representative would contact me on 12/9/2014. I have not heard from Tom Peacock. The car I purchased was a 2012 Nissan Maxima and all I requested was the second key that is supposed to come with... Read more

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